But there are some hidden losses that have been affecting the hotel business over the past decade or so. As recently as 2000, hotels made an average of $1,274 per room annually on telephone charges. With the rise of the cell phone, that number is now down to $178 per room. Similarly, in 1999 hotels made $170 per room annually on movie rentals; that's now down to $125.83, thanks mostly to people watching DVDs on their laptops.
There's a little reminder for you: Every new technology that comes along and builds a new bit of business for itself is likely to be taking away from an older industry.
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