If you are upset about something on your credit report, you’re not alone. Of all the complaints posted to the Consumer Financial Protection Bureau’s website in 2016, the highest percentage were complaints about credit reporting — more than 43,000, or about 23 percent of the total 186,000 complaints.
The most common complaints about the credit reports were that it contained incorrect information. That was followed by complaints about the credit reporting company’s investigation (such as that it took too long or they received inadequate help on the phone), inability to get a credit report or score, improper use of their credit reports or complaints about credit monitoring or identity protection.
Mortgages and debt collection were the next most complained-about topics. Those each accounted for about 21 percent of the complaints for the year.